Not getting support for your Mikro ERP? We are here
With a maintenance agreement we provide on-site and remote support, and we guide you from start to finish when you change dealers. When you call, a consultant who knows your business picks up, not a switchboard.
Maintenance agreement and support options
We set up a maintenance agreement that fits your business and solve issues on-site or remotely when they come up.
Version updates, regulatory changes and regular checks are tracked under a single agreement.
When needed our consultant visits your business and handles setup, configuration and training on location.
By phone and remote connection we give you fast support and bring issues to a resolution as quickly as possible.
Changing your Mikro dealer does not have to be hard
If you are not happy with your current dealer, you can change the company that supports you without losing your Mikro product or your data. We break the process into simple steps.
The process can vary with your license and maintenance status. We first listen to your situation and tell you clearly which steps are needed.
- 1We clarify your situation together
We listen to which Mikro product you use, your maintenance status and why you want to change.
- 2We explain the steps and documents
We explain in plain language, step by step, what a dealer change requires.
- 3We stay with you during the application
We answer your questions throughout and do not leave you on your own.
- 4Support and maintenance start
Once the dealer change is done, your maintenance agreement and support line are activated.
Frequently asked questions
+90 212 428 47 87We try to get back to your request as quickly as possible. The time can vary with demand and the type of issue.
Yes. We connect remotely depending on the issue, and our consultant visits your business when needed.
A dealer change does not delete your data. Before starting, we review your situation and give you clear information.
Let's start with a short conversation
Fill in the form, and a consultant who knows your business will get in touch with you the same day.
